Residential & Lift gate Service
• All orders require a residential and tailgate delivery will be an extra $75 fee charges in effect.
• We ship the purchased item within 24 to 48 hours after payment is received fully.
• All orders in stock will be shipped within 1 business day after you have placed your order.
• Orders placed & processed by 1 p.m. Eastern Standard Time will be shipped the same day they are ordered. Orders placed after 1p.m. will be shipped
the following day, although every effort will be made to ship orders the same day they are placed.
• Items not in stock will be shipped 1 business day after stocking, and will ship by selected shipping method from that date - No price adjustment will be
made for the shipping charge as these items will still be shipped the method originally requested.
• You will be notified within one business day by email if we are unable to fill your order.
• Please call customer service at (323) 597 1015 for further details.
All items shipped will be provided by a tracking number which enable our customer to check the status of their shipments.
Items will be delivered between business hours 9am to 5pm. Monday to Friday.
When Receiving Your Order
Upon receiving the shipment we recommend our customers to inspect your item before you sign . In the unlikely event if an item is damaged or missing on delivery , you must call JDM California motors llc at 323-597-1015 within 24 hours otherwise your claim can NOT be filed.
We will take the damages/lost/stolen product report and make a claim on our client's behalf , the claim will be processed depends on the carrier's company the refund / replacements or any decision of a claim will be determined by the carrier's policy,JDM California motors reserve the rights to cancel any false claim. We strongly recommend our client's to ask the our sales representatives for an insurance. there will be an extra charges for the insurance demanded for your item to shipped out.
Important Notice To All Our Canadian Buyers
When an individual or company purchases goods from an overseas supplier,CBSA(Canadian Border Services Agency) considers them the ultimate importer. The ultimate importer can clear the goods or have a broker clear them on their behalf. We offer free custom brokerage , though it is required more information about our clients such as SIN (social insurance number ) or if the shipping is purchased under a company name we need the company's tax ID .